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Designer Life is proud to be a Workforce Australia Employment and Skills Services Provider.

What is Workforce Australia?

Workforce Australia is the employment service delivered by the Department of Employment and Workplace Relations, designed to help Australians find work, change jobs, or create their own employment opportunities. Designer Life is proud to be part of a network of providers who will deliver personalised support to Job Seekers. 

Job Seekers who are preparing for work, and would like, or who need, personalised support to find work, will be referred to a Workforce Australia Employment Service Provider, such as Designer Life. These services are available to Job Seekers who receive income support payments from Services Australia.

How will Workforce Australia Services
help me find a job?

Once you are registered with Designer Life as your Workforce Australia Employment Services provider, you will be required to attend an initial face-to-face meeting with your Career Coach. This meeting is designed to help us determine what support we can provide for you and how we can be of most assistance in your search for employment.

You will work with your Career Coach to develop a personalised plan based on your current skills, interests and experience. They will then help you to develop your proficiency in resume writing, communication and problem solving, and teach you how to perform well in job interviews. As a Workforce Australia Employment Services provider, Designer Life creates job opportunities for participants through our connections with local employers who are looking for workers.

Through pre-employment training, hands-on group activities, and work placement opportunities, participants will learn practical skills to assist them in entering the workforce.


What support programs are available
through Workforce Australia?

Designer Life delivers several employment preparation programs as a Workforce Australia Provider. These programs are tailored to support the needs of each individual and are designed to help you prepare, apply, secure and maintain meaningful employment. Designer Life offers:

  • Career Transition Assistance – to help individuals aged 45 years and over build confidence and skills to become more competitive in their local labour market
  • Employability Skills Training – to explore career options, build job search and workplace skills, with some courses offering a specific industry focus with jobs in your local area
  • ParentsNext – a supportive pre-employment program that helps parents and carers plan and prepare for work before their youngest child starts school. We design a tailored plan to help you achieve your study and work goals

  • Work for the Dole – available for participants aged 18 years and over in Workforce Australia Services. It is a work experience program that offers participants the opportunity to demonstrate their capabilities, contribute to their local community and build skills to help find secure work

To access Designer Life’s Workforce Australia - Career Transition Assistance, Employability Skills Training, ParentsNext employment preparation activities or the Work for the Dole program, apply via Workforce Australia online or contact us directly.  Your Employment Services Provider can also refer you to these programs. 

Transitioning to Workforce Australia

If you are a Job Seeker who is currently registered as a Designer Life Participant, you will receive a phone call from us that will inform you of any changes to your services. You may also receive a letter from the Department of Employment and Workplace Relations that outlines any changes relating to employment services in your local area.

If you are not currently registered as a Designer Life Participant, depending on your location, you may be automatically transferred from your previous employment services provider to Designer Life. This is part of the transition to Workforce Australia, which has changed the way that employment providers operate in each region of Queensland.

With lots of changes happening, we want you to know that Designer Life is here to support you in any way that we can.  Please make sure that you let us know if you would like more information, we are happy to help!


Have questions?

We're here to support you in any way we can. Please let us know how we can help.


Workforce Australia Online

If you are someone who is looking for work, you can register to use Workforce Australia Online.  You can search and apply for jobs, create a profile, set up job alerts and access resources and training.  If you are a job seeker with mutual obligation requirements, you may be referred to Workforce Australia Online for individuals, allowing you to self-manage your tasks, job search and activities and meet your required mutual obligations.

To access your Workforce Australia Online account, visit workforceaustralia.gov.au, or install the Workforce Australia app.  Once your new Workforce Australia Online account has been created, all your information will be available including a copy of your current Job Plan.

If you have been assigned to Workforce Australia Online, but would like additional, in-person support from a Workforce Australia Provider, you can contact Designer Life and we will assist you in finding the support you need.


Why should I choose Designer Life as my Workforce Australia Services provider?

Through the delivery of Workforce Australia Services programs, we want to assist you in becoming independent, by gaining reliable, on-going, and financially stable employment that is meaningful to you. 

Designer Life employment and training services provide career guidance designed to help you manage your life, learning and work. As your career develops over many years, it’s important that we provide lifelong access to tailored services and career guidance that will help you achieve your goals at all stages of your career. We are excited to be offering a Workforce Australia service that builds on our extensive career guidance system that is backed by proven recruitment support.

Finding the right job is all about taking the right steps, at the right time, with the right support. We believe that every job seeker has the right to determine their servicing, job plan, employment activities and career pathway, which is why job plans and mutual obligation activities are discussed with every participant.

Designer Life operates across Queensland. For a complete list of our locations, you can visit our Locations page. 

Other Designer Life Programs

In addition to our Workforce Australia programs, we are a registered NDIS provider, offering Finding and Keeping a Job, and School Leaver Employment Supports programs. Designer Life provides high quality services for people with permanent disabilities and helps them build the skills they need to find work, continue their education, and transition into open employment.

Our award-winning and accredited Registered Training Organisation also provides quality training options to complement our career and recruitment services.

Eligibility will vary for each of these programs, so please contact us to discuss which program is right for you.

Collection Notice

Why we collect your personal information

As a Registered Training Organisation (RTO) and a Provider of Employment Services and Queensland and Australian Government programs, we collect your personal information so we can process and manage your enrolment and your participation in our offered services. If you do not provide personal information to us, we may not be able to offer services to you. Before providing your information, please refer to the privacy policy on our website regarding the program you wish to enrol in or enquire about. If you would like to speak to somebody about your privacy and the provision of your personal information to Designer Life, please call or email us.

Acknowledgement of Country

indigi ti flagsIn the spirit of reconciliation Designer Life acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.